Incident Response Services

Readiness planning, tabletop exercises, and incident management coaching — so your organization is prepared before, during, and after a security incident.

277 days
average time to identify and contain a data breach
$4.88M
average total cost of a data breach in 2024
63%
of organizations without an IR plan pay significantly more in breach costs

When a security incident hits, the clock starts immediately. Organizations that have tested their response plans, exercised their teams, and established clear communication channels respond faster, contain damage sooner, and recover with less disruption. But most organizations don't have in-house expertise to manage the non-technical side of an incident — coordinating with legal, communicating with leadership, managing regulatory obligations, and keeping the business running while the technical team works the problem. That's where we come in.

What We Deliver

Three Pillars of Incident Response

IR Readiness & Preparedness

Build the foundation before you need it

  • Incident response plan development and documentation
  • Roles and responsibilities definition across technical and business teams
  • Communication plan templates for internal, external, and regulatory notifications
  • Playbook creation for common incident scenarios (ransomware, BEC, data exfiltration)
  • Third-party coordination plans (legal counsel, forensics, insurance carriers)
  • Regulatory notification requirement mapping by jurisdiction and data type

Tabletop Exercises

Test your plans before an attacker does

  • Scenario-based exercises tailored to your industry and threat landscape
  • Technical team exercises focused on detection, containment, and eradication
  • Executive team exercises focused on decision-making, communication, and business continuity
  • Cross-functional exercises involving IT, legal, HR, communications, and leadership
  • After-action reports with identified gaps and prioritized improvements
  • Scenarios include: ransomware, insider threat, supply chain compromise, data breach, BEC

Incident Management & Coaching

Expert guidance when it matters most

  • On-call incident management support during active security incidents
  • Bridge between your technical response team (internal or external) and organizational leadership
  • Coordination of legal, regulatory, insurance, and communications workstreams
  • Real-time coaching for executives navigating decisions during a crisis
  • Regulatory notification management and timeline tracking
  • Post-incident review and program improvement recommendations
Our Approach

How We Engage

Before an Incident
We develop your IR plan, build playbooks for likely scenarios, define roles and communication chains, and run tabletop exercises to test everything. When an incident comes, your team knows exactly what to do.
During an Incident
We serve as the bridge between the technical incident response team and your organization. We manage the non-technical workstreams — legal coordination, regulatory notifications, executive communications, insurance carrier engagement — so your technical team can focus on containment and recovery.
After an Incident
We conduct a thorough post-incident review, identify what worked and what didn't, and deliver actionable recommendations to strengthen your program. Lessons learned are incorporated back into your IR plan and future tabletop scenarios.
Built For

Who This Is For

Organizations without in-house incident response expertise or a dedicated security operations team
Companies that have a technical IR retainer but lack organizational incident management leadership
Regulated industries (healthcare, legal, financial) with notification obligations and compliance requirements
Organizations preparing for cyber insurance renewal that need documented IR plans and exercise history
Executive teams who want to practice crisis decision-making in a safe, facilitated environment
Differentiators

Why The Fowler Group

Practitioner Experience

We've managed real incidents at enterprise scale — not just written plans about them. Our guidance comes from direct experience coordinating response across legal, technical, and business teams.

The Bridge Role

We fill the gap most organizations don't know they have — translating between technical responders and business leadership during the chaos of an active incident.

Regulatory Fluency

Deep knowledge of notification requirements across HIPAA, state breach laws, SEC, and ABA ethics rules — so you meet every deadline and obligation.

Don't Wait for an Incident to Find Out You're Not Ready

Schedule a complimentary IR readiness assessment.

Schedule Assessment